 |
|
POLICIES:
- Initial
consultation is free. Please have a key available for us at the initial
visit. Additional visits to pick-up and/or drop-off key will be charged
$10.00 per trip.
- All
cats must remain INDOORS while under our care.
- My
"office hours" are from 8am-8pm. I will answer and make
calls during these hours. If you call after 8pm, please know I will
call you back the following morning.
- CALL
when you return home from your vacation (regardless of time). If you
don't call and we head out for a visit, you will be charged.
- If
we haven't seen your pet for 90 or more days, a "re-introduction"
visit is required at a rate of $10.00.
- A local emergency / key contact is required. (see Snow/Inclement Weather Policy below)
- We
do clean up pet accidents that we see with cleaning solution (ie,
Nature's Miracle, Bio Kleen Bac-Out) that you provide. Otherwise,
we will clean up with paper towels and water.
- Cancellation
policy - visit: $15.00 if a pet sitting visit is canceled with less
than 24 hours notice.
- Late Fee: Payment is due upon completion of assignment. A 1% late fee will be added to any invoices when payment is not received after 30 days.
- Returned checks: $25.00 fee for any returned checks
SNOW/INCLEMENT
WEATHER POLICY
For Daily/Mid-Day
walks/visits:
- If roads
are safe enough for driving, we will attempt to do our usual visit.
However, we may not be able to do a regular walk, but instead may
have a potty break and inside playtime.
- If roads
appear snowy/icy at our houses, we may need to cancel our playdates
and will be in touch in the morning to discuss with you. If you know
ahead of time that you will not be going in to work due to inclement
weather conditions, please call or email me immediately.
For vacationers:
- If the
roads are too unsafe to drive in the early morning, and late at night,
we may have to adjust our scheduled visit times. Please make sure
that we have a neighbor or local contact that could let your pets
out and feed them in the unlikely situation that we cannot get out
of our homes.
"Scooby,
Daphne and Ebony really love Mindy...it's great to know we can go away
and leave our fur kids in such good hands." Todd & Julie |
